Viral Coach Staffing Policy
Last Updated: January 28th, 2025
Viral Coach Staffing Services
Viral Coach may source and recommend potential candidates to you for the purpose of potential employment in roles that facilitate operation of your personal brand on social media, including video editors, social media managers, and virtual assistants. However, you acknowledge that any recommendations made by Viral Coach are made in an advisory capacity only.
Viral Coach will employ all reasonable efforts to recommend only the most suitable candidates based on candidate resumes, portfolios, proposed compensation, and other benchmarks of quality and performance. We will provide you with a selection of candidates. Once candidate recommendations are provided, you acknowledge that any delays in the selection and hiring process may impact a candidate’s availability. If you take an extended period to make a hiring decision, the recommended candidate(s) may accept other job offers during this time and become unavailable.
Viral Coach is not liable for any missed opportunities or unavailability of candidates due to delays in the selection and hiring process.
It is expressly understood that the final decision to hire any candidate rests solely with you. Viral Coach shall have no liability or responsibility for the hiring process, employment relationship, or any consequences arising from your decision to hire or not hire a suggested candidate. You are solely responsible for compliance with all relevant employment regulation and applicable tax or business laws governing hiring contract-based employees in your locale.
Should you choose to hire any candidate recommended by Viral Coach while you are an active user of Viral Coach services, we will provide training resources, documentation, and ongoing guidance to facilitate the candidate’s training and performance for as long as you are an active user of our programs and services.
Staffing Costs
Viral Coach includes staffing services as part of our program deliverables, including finding, recommending, and facilitating your hiring of a recommended candidate.
Hiring details including any employment agreement, compensation amount, or expected deliverables are entirely between you and your prospective candidate, as Viral Coach is not a party to any agreement between you and the candidate to be hired.
When sourcing qualified candidates to recommend, Viral Coach aims for but cannot guarantee an average expense of $800 to $1,200 USD per month for approximately 30 edited short videos (no longer than 60 seconds). The compensation requested by recommended candidates may fluctuate based on their availability, skill, specialized areas of expertise, industry-wide pricing changes, or other factors beyond the control of Viral Coach.
Editing work outside of that scope, including any longform videos, ads, or other media may not fall within the typical range of compensation, and must be negotiated directly with the candidate during the hiring process.
Staffing Satisfaction Guarantee
Once hired by you, Viral Coach provides a 30-day satisfaction guarantee for each candidate we recommend, starting on the day they are officially onboarded into your organization.
If a candidate quits or is fired within the 30-day guarantee period, Viral Coach will provide you with a replacement candidate with a new 30-day guarantee period. In order to be eligible, you must be able to complete the recruiting process within 2 weeks from the first candidate recommendation provided by the Viral Coach.
Candidate replacements are only valid until 30 days after your last day as an active user of Viral Coach services. In the event where a candidate needs to be replaced and you are no longer an active user, that candidate will be replaced, but that following candidate will not have a 30-day guarantee.
All staffing requests must be initiated while you are an active user, and will expire on your last day of active membership with Viral Coach.
We pride ourselves on providing great opportunities for the candidates we recommend, and so the Staffing Guarantee we provide is contingent upon ethical practice on your part, including:
- Fair treatment of all candidates we recommended to you.
- Reasonable opportunity provided to each candidate hired to learn the job, demonstrate their abilities, and integrate into your workflow before invoking the Staffing Guarantee for a replacement.
Should Viral Coach become aware of any unethical practice impacting recommended candidates, we reserve the right to halt staffing services and discontinue the Staffing Guarantee.
Contacting Us
If you have any questions or inquiries concerning any of the Terms, you may contact Viral Coach by email at support@viralcoach.com or by regular mail at
Viral Coach, LLC
PO BOX 3626
Palmer, Alaska 99645
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